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Jayne is the creator of Change Leader 360 and Managing Director of The Change Place PTY Ltd Australia. Bringing 25 years experience in change management, process improvement and project delivery, Jayne’s skill is in making change happen.
Prior to becoming a consultant, she worked in HR, organization development, operations and project change leadership roles for retail, energy, telco, digital, hospitality and management consulting organisations. Her roles included improving service delivery, designing new operating models and leading teams in transitioning to new ways of working. She has worked at a PMO and change program level, managing teams of Change Project Managers on process and technology projects and she has also delivered a variety of engagement, culture and capability improvement solutions for organisations.
Jayne holds a first class Honours degree in Marketing and a Masters of Philosophy in Retail. She is trained in the Brain-Based Results Coaching Approach from The NeuroLeadership Institute, Discovery Learning’s Change Styles Indicator, CEB (formerly SHL) psychometric testing, Kotter’s Leading Bold Change and the PDCA process improvement methodology.
In more recent times, as a result of managing a chronic illness, Jayne has turned her attention to making her knowledge available to others through the development of change frameworks and learning material.